GRANT T. STEPHENSON
4300 The Woods Dr. #2433
San Jose, CA 95136
(408) 256-3590

grant@stephenson.cc

 

SKILLS

Linux           Technical Support Intel Hardware
Unix                Phone Support         TCP/IP Internet
Windows 200x Remote Administration E-mail
Windows NT  System Maintenance POP
Windows 9x System Config      SMTP
Windows 3.1/WFW Network Config     UUCP
DOS                    Configurations  Remote Desktop Admin
Novell         Troubleshooting  SAP
Windows 3.1/WFW Lan-Unix Integration Laptop Hardware
                          Cisco routers & firewalls   Samba
                          Veritas Helpdesk Software


 

 

 

 

2010 PRESENT SYSTEMS ADMINISTRATOR

 

2010 PRESENT AEROSPACE & MARINE INTL. / SYSTEMS ADMINISTRATOR

Supported all Systems / Networks (Unix & Some Windows) to maintain Operations.

-          Supported operating systems for Linux, and some Windows.

-          Maintained changes for users on servers and desktops such as cloning, renaming, managing accounts, backups, and troubleshooting all related aspects

 

2004 2009 SYSTEMS ADMINISTRATOR CONTRACTOR

 

2007 2009 TAOS / UNIX SYSTEMS ADMINISTRATOR - CONTRACTOR

Outsourced to Yahoo! Inc as part of the Operations team supporting UNIX worldwide.

-          Supported operating systems for FreeBSD, Linux, and some Solaris.

-          Maintained changes for users such as cloning, renaming, managing accounts, setting up new collocations, and troubleshooting all related aspects.

 

2006 2007 TEKSYSTEMS / SYSTEMS ADMINISTRATOR

Contracted to NXP / Phillips, a leading semiconductor manufacturer

-          Supported over 200 NT servers.

-          Worked with an active directory domain, managing user accounts and ensuring backups went as expected.

 

 

2004 2006 ILOG / SYSTEMS ADMINISTRATOR

Contracted directly to ILOG, a software optimization and performance solutions

-          Supported a development lab of 30 servers, running a variety of architectures and Operating Systems including, Linux, Solaris, Win200x, WinXP, AIX, and HP-UX.

-          Provided end user support.

 

2000 2004 MATRIX ABSENCE MANAGEMENT

SENIOR SYSTEMS ADMINISTRATOR

Medical claims management company
- Provided support for Solaris, Linux, NT, Win2k, WinXP, and Win9x.  

- Responsible for technical issues including second level support and the more complicated user support issues.
-  Implemented cost saving server solutions that also provided greater functionality.                                                               

- Supported offices all across the U.S., and did a large amount of remote administration.

 

1996 1999 SYSTEMS ADMINISTRATOR / CONTRACTOR

 

1999 - 2000      TECHSOURCE /   SYSTEMS ADMINISTRATOR
Contractor to Siemens/Infineon, a leading microelectronics company.
-As part of the ISS department, provided desktop and remote administration support for customers running Windows 9x and NT platforms.

-Worked with LAN/WAN network connectivity issues and address assignments, port changes.

-Worked with customers to troubleshoot and profile problems on WTS, and WINDD.

 

1996        - 1999          ELECTRONIC DATA SYSTEMS / SYSTEMS ADMINISTRATOR

Outsourced to Amdahl, an IBM mainframe company
 Delivered administration for UNIX, OS/2, Novell, and Windows NT servers including:
 - Technical Support for multiple platforms of desktop computers; Apple MacOS, OS/2, UNIX, Windows 9x and Windows NT.

-Cross platform integration and support services to the software development environment.

-LAN/WAN network connectivity issues and address assignments, port changes.

-Configuration of ISDN and frame relay routers.  

 

1995 - 1996    MASTERSON CONSULTING

NETWORK ADMINISTRATION & SUPPORT

Contracted to Taligent, a software company developing an object oriented Operating System.
- Maintained a network of WinNT servers and Intel multi-booting client workstations running WinNT, Win95 & OS/2. Integrated OS/2, Windows NT, Windows 9x, and UNIX platforms.  

 

1993 - 1995     KENSINGTON /   TECHNICAL SUPPORT

Accessories and peripherals for computer after market
-  Provided phone support for all the company's various hardware, and software products.
-  Beta tested the company's software, and hardware products.
 - Provided First and second level support for OS/2 related calls.

 

MISSION COLLEGE, Santa Clara, CA

Computer/Business Courses